On today’s episode, Udi Ledergor from Gong talks to Daniela, Penji’s Partnership Coordinator about how Gong uses AI to automate sales tasks, improve predictability, and drive growth, all while prioritizing customer feedback and addressing the changing landscape of work. This episode is a must-listen for sales leaders and professionals looking to leverage AI for enhanced productivity and deeper customer understanding.
Here are three things you’ll learn in this episode:
🌎Gong's Mission and Udi's Role: Gong aims to unlock companies' revenue potential through its AI-powered revenue intelligence platform, which automates mundane sales tasks, upskills sales teams, and provides insights for growth and predictability. Udi Ledergor, as employee #13 and Gong's first marketer, has played a pivotal role in building and evangelizing the company's marketing efforts since 2016.
🤝 Customer-Centric AI Development and Marketing: Gong emphasizes understanding customer pain points before showcasing their AI solution, focusing on "why" their product matters rather than just "how" it works. They actively integrate customer feedback into product development, using their own AI to capture requests and involve customers directly in shaping future features.
💡The Impact of AI on the Workforce and the Future of Sales: Udi discusses how AI is transforming various professions, not necessarily by replacing humans entirely, but by empowering those who master AI tools and automating low-value tasks. He believes AI will make sales professionals more effective, enabling them to focus on strategy and customer engagement rather than administrative duties.
About Udi & Gong:
- Website: https://www.gong.io/
- LinkedIn: https://www.linkedin.com/in/udiledergor/
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