On today’s episode, Benjamin Poss talks to Shannon, Penji’s Partnership Coordinator about his journey from Hollywood to building a productized video editing service, delving into how Edit Crew tackles client woes, prevents team burnout, and thrives by prioritizing efficient processes and transparent growth metrics.
Here are three things you’ll learn in this episode:
1. Addressing Industry Pain Points with a Productized Service: Ben founded Edit Crew to solve common problems faced when hiring video editors, freelancers, or in-house talent, such as inconsistency, high costs, and lengthy onboarding. Edit Crew offers a streamlined, affordable, and high-quality solution by packaging their services to deliver "fast, good, and cheap" results, challenging the traditional "choose two" industry paradigm.
2. Combating Burnout Through Process and Capacity Management: Ben openly shares his own experience with burnout and emphasizes the importance of clear processes and diligent capacity tracking within an agency. Edit Crew meticulously monitors client volume against staff numbers to proactively manage workload, prevent employee burnout, and avoid issues like overstaffing or understaffing.
3. The Importance of Trust and Autonomy in Remote Work: Ben highlights the value of remote work in fostering a better work-life balance and trusting employees to manage their own schedules, as long as they deliver results. He advocates for hiring adults and empowering them with autonomy, arguing that micromanagement is counterproductive and that results, rather than strict adherence to a 9-to-5 structure, should be the ultimate measure of success.
About Benjamin Poss & Edit Crew:
- Website: http://www.editcrew.com/
- LinkedIn: https://www.linkedin.com/in/ben-p-aa2231158/
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