In this episode of the Fully Managed Podcast, Shannon sits down with Lisa Miller, founder of Ladybugz Interactive, for a masterclass in running a mission-led, female-founded agency that thrives without burning out. They kick things off with a game of Start, Stop, or Scale—covering topics like remote hiring, cold outreach, and running your agency like a media company. But the real gold is in Lisa’s candid wisdom about building a business around joy, flexibility, and excellence. From her freelance-forward team model to embracing experimentation (even when it fails), Lisa shares what’s allowed Ladybugz to stay creative, collaborative, and scalable. If you’re growing an agency—or thinking about how to bring more heart into your business—this episode is a must-listen.
Three Things You’ll Learn:
Why treating your agency like a media company can boost credibility and build trust—without even trying.
How a freelance-first model can fuel creativity, efficiency, and stronger client relationships.
What it takes to build a boutique agency that clients remember—and stick with as they scale.