On today’s episode, Tyler Williams talks to Shannon, Penji’s Partnership Coordinator about making sure you’re not working more than what you’re being paid for and including comedy in your advertising.
Here are three things you’ll learn in this episode:
1. Effective Client Communication and Relationship Building: The speaker emphasizes the importance of consistent communication and personalized support for clients. They outline a structured onboarding process and regular touchpoints with account managers, fostering trust and transparency. By ensuring that clients feel heard and understood, the agency enhances client satisfaction and builds long-term relationships.
2. Creative and Transparent Marketing: The agency emphasizes a creative approach to marketing, believing that entertaining ads can cut through the noise. They focus on building credibility and relationships before potential clients reach out, ensuring that clients feel comfortable and engaged.
3. Building Strong Client Relationships for Referrals: The agency prioritizes consistent communication and genuine care for clients, understanding that strong relationships lead to referrals. They recognize that even if results fluctuate, maintaining a partnership mindset can encourage clients to refer them to others.
About Tyler Williams and Mammoth for Plumbers:
- Website: https://mammothforplumbers.com/
- YouTube: https://www.youtube.com/@tylervideos
✨Sponsors✨
Penji, the human first creative subscription service for agencies and teams.
Enter code for 15% off your first month: FULLYMANAGED15