On today’s episode, Dustin talks to Shannon about making smart choices between automation and manual problem-solving through a fun game called “Automate or Navigate.” They dive into real-world business scenarios, explore the impact of automation, and share insights on when human decision-making still reigns supreme.
Here are three things you’ll learn in this episode:
How to quickly assess whether a task should be automated or handled manually.
Dustin walks through practical examples from marketing, operations, and client communication to help you identify tasks that benefit from automation versus those that need a personal touch.
Common pitfalls of over-automation and how to avoid them.
From losing human connection with customers to relying too heavily on systems that may fail, they discuss the risks of automating too much and share strategies for maintaining control.
How to balance efficiency with adaptability in running a business.
Learn how to use automation as a tool for growth without sacrificing flexibility, so you can adapt to unexpected challenges and keep your business running smoothly.