On today’s episode, Dhawal Sehgal talks to Shannon about the value of human-centered design, building creative teams that thrive on trust, and how to balance business growth with empathy and purpose. Dhawal shares his journey from being a designer to becoming a leader who empowers others, emphasizing how Penji continues to redefine creative services by focusing on the people behind the work — both clients and team members. The conversation also dives into lessons learned from entrepreneurship, community building, and what it truly means to create meaningful impact through design.
Here are three things you’ll learn in this episode:
How to build a people-first business that combines creativity, empathy, and strategy.
Dhawal shares how Penji’s success comes from putting people before profit — focusing on understanding clients’ needs, supporting the team’s well-being, and designing with empathy at the core of every project.
The importance of communication and trust in leading remote, multicultural design teams.
He discusses how openness, cultural awareness, and consistent feedback help unite Penji’s globally distributed team, ensuring everyone feels valued and aligned despite physical distance.
Insights on scaling a creative service while staying true to your mission and values.
Dhawal reflects on Penji’s growth journey, emphasizing how staying rooted in purpose and maintaining quality over quantity allows the brand to expand without losing its identity.
About Dhawal Sehgal and Dignitas Digital:
- Website: https://dignitas.digital/
- Social: https://www.linkedin.com/in/dhawalsehgal/